Terms, privacy & refunds.

These Terms govern your purchase and use of Noise Case Pro products and the Case Toolkit software (together, "the Materials"), supplied by [Company name Ltd] ("we", "us"). By purchasing or using the Materials you agree to these Terms.

1. What it is — and is not

The Materials help you deal with a noise problem yourself. They are not legal advice and create no solicitor–client relationship. No particular result is promised or guaranteed. You are responsible for deciding whether and how to use the Materials and for checking they fit your circumstances. For advice on your specific situation, consult a solicitor.

2. Licence & intellectual property

The Materials and the Case Toolkit are owned by us or our licensors and protected by copyright and other rights. We grant you a personal, non-exclusive, non-transferable licence to use them for your own noise matter, on your own devices. You must not:

• copy (beyond your own personal use), resell, rent, sub-licence, share, publish, redistribute or upload the Materials;
• make them available to others or scrape/republish any part; or
• reverse-engineer, decompile or attempt to extract the source of the software.

The software is provided on an "as is" basis. Its outputs are drafts for you to review and use at your discretion.

3. Limitation of liability & indemnity

Nothing in these Terms limits liability that cannot be limited by law (including death or personal injury caused by negligence, or fraud). Subject to that, and to the fullest extent permitted by law: the Materials are provided for information and self-help only; we exclude all implied warranties; we are not liable for any indirect or consequential loss, loss of a case or claim, wasted costs, or the outcome of any action you take; and our total liability to you for any claim is limited to the amount you paid for the relevant product. You agree to indemnify us against claims or losses arising from your misuse of the Materials or breach of these Terms.

4. Acceptable use, termination & law

You must not use the Materials for any unlawful purpose, or to harass, threaten or defame any person. We may suspend or end your licence if you materially breach these Terms. These Terms are governed by the law of England & Wales, and both parties submit to the exclusive jurisdiction of its courts. We may update these Terms; the version that applies to your purchase is the one published at the time you bought.

This policy explains how we handle personal data, in line with the UK GDPR and the Data Protection Act 2018. Data controller: [Company name Ltd, registered address]; contact [privacy@yourdomain].

1. What we collect, and why

To process your order and deliver your files, we and our payment provider handle your name, email address and a payment confirmation. The lawful basis is performance of our contract with you. If you contact us, we keep that correspondence to help you (legitimate interests).

2. The Case Toolkit is offline

The Case Toolkit runs entirely on your own device. Your noise diary, recordings, case score and evidence are never uploaded to us or anyone else. We have no access to the contents of your case.

3. Payments, cookies & sharing

Payments are handled by our payment provider [Payhip / its payment partners] acting as our processor; we do not see or store your full card details. Our website uses [only essential cookies / describe any analytics]. We do not sell your personal data or share it for advertising.

4. Retention & your rights

We keep order records only as long as needed for accounting and legal purposes, then delete them. You have the right to access, correct or erase your data, to object to or restrict processing, and to data portability. To exercise these, email [privacy@yourdomain] and we'll respond within one month. You can also complain to the Information Commissioner's Office (ico.org.uk).

1. Digital products — access means the sale is final

Our products are digital and delivered instantly. Because you receive immediate access to downloadable content, by accessing or downloading your files you ask us to begin supply straight away and you acknowledge that you lose the 14-day right to cancel that would otherwise apply to digital content under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Accordingly, all sales are final once your files have been accessed, which you confirm at checkout.

2. Your statutory rights are unaffected

This does not affect your legal rights if a product is faulty, corrupt, or not as described. If something is wrong, contact us at [support@yourdomain] and we will put it right with a repair, replacement or refund as appropriate under the Consumer Rights Act 2015.